FAQs
Providing great service to our customers is very important to us. If you are new to Sporty Magpie or have questions about our business, please see answers to FAQs below.
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When will I receive my order?
We aim to dispatch your order within 1 business day. We normally send items using the Royal Mail Tracked 24 service. Your items should be delivered approximately 3 business days after your order has been confirmed. Please allow slightly longer if you are ordering on the weekend.
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How much do you charge for delivery?
If your delivery address is in UK and the value of your order exceeds £20, then you will be eligible for our Free Standard Home Delivery service. Further information can be found on our Shipping page.
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Do you deliver to international addresses?
We currently only accept orders for delivery to addresses in the UK.
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What is your returns policy?
We offer a 30 day, No Quibble Money Back Guarantee. If you change your mind, simply return the unused items to us in their original condition within 30 days and you will be eligible for a refund. This does not affect your statutory rights. For full details, please see our terms and conditions.
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Need to contact Sporty Magpie?
Getting in touch is easy! All our details can be found on the Contact Us page.
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Is my personal data secure?
We only use your personal information if we have a proper reason to do so, for example, to provide the product(s) that you have ordered. We will never sell or lease your personal information to third parties. For further information about how we use personal information in the business, please refer to our Privacy Policy.
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Are my items in stock?
Our website displays the quantity of products that are available. We update stock availability every few hours.
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Are these products genuine?
All products sold by Sporty Magpie are officially licenced. When you buy official merchandise you are supporting the sports and teams that you love. All products bearing licensed or copyright marks are officially licenced and follow all proper guidelines.